How to Refer a Patient to COTA
When a family calls COTA, our professional staff will ask for preliminary information about the family and the transplant patient. Then, COTA sends a packet of information to the family. After the information packet is mailed, a COTA staff member will call the family to answer any questions.
When a family chooses to sign a patient agreement (provided by mail or online), COTA asks the family to identify a Community Coordinator. Once the Community Coordinator is named, COTA begins the training process with that person. A financial goal is set for every COTA community campaign based on the family’s situation. In addition, a donation page is provided to every COTA patient for online donations, and a campaign website is offered for communications and fundraising purposes.
The Children’s Organ Transplant Association has been in existence since 1986. Since that time, COTA has constantly and consistently updated and upgraded services to ensure that our families’ needs are being met. Key services for transplant families include:
No Cost Services
The Children’s Organ Transplant Association does not charge for its services or take a percentage of funds raised. 100% of funds raised in honor of patients are used for transplant-related expenses.
Because the Children’s Organ Transplant Association is a 501(c)3 charity, gifts to COTA are tax deductible to the fullest extent allowable by law. And, because COTA serves as the trustee of the funds, these funds are not considered income for the family and do not jeopardize any assistance program the family has or may qualify for.
Integrated Communications and Support
During regular business hours, a Children’s Organ Transplant Association staff member will immediately respond to your needs and requests. Calls from families needing urgent or emergency after-hours and weekend assistance are returned within an hour after leaving a message with the COTA message service. All requests receive a response within two business days, with faster response available upon request. In addition, COTA offers extensive telephone and online support for families and campaign volunteers.
Fundraising Campaign Development
The Children’s Organ Transplant Association staff works closely with the Community Coordinator to schedule a training for the volunteer group. Additionally, COTA staff members and experienced COTA volunteers are available to assist campaign volunteers before, during and after a fundraising campaign. Fundraising resources and campaign manuals are provided at no charge. Extensive and comprehensive online resources are available to the entire campaign team.
Each campaign is provided with a no-cost website to use for fundraising and communications purposes. A Children’s Organ Transplant Association staff member is available to assist with the establishment and ongoing maintenance of the site. In addition, new tools are added to the site frequently as new technology becomes available.
Ongoing Campaign Support
Ongoing assistance is available to all patient campaign volunteers. The Children’s Organ Transplant Association’s professional staff members will assist campaign volunteers in planning and implementing campaign activities and events. Tools and templates are available on the COTA website in a special section devoted to campaign volunteers. These materials are updated regularly.
Children’s Organ Transplant Association staff members can work directly with transplant centers, hotels, airlines, etc. to ensure the lowest cost services are extended to the patient and their family.
Other COTA services include: